Privacy Policy

Chester Metropolitan District operates the website, which provides information related to water and wastewater services in Chester County, South Carolina.

By accessing this website, users agree to the following Terms & Conditions regarding the collection and use of information. The purpose of information collection will be explicitly outlined on relevant pages where data collection takes place. Any Personal Information collected is used only for the intended service. CMD will not sell, trade, or otherwise distribute information collected to third parties for any reason.

Information Collection and Use

CMD may collect personally-identifying information for various purposes, including but not limited to name, postal address, telephone number, email address, account number, birth date, social security number, driver’s license information, and/or proof of residence for the purpose of accepting employment applications, providing water and wastewater service, accepting customer comment, or other functions as outlined on other pages of this website.

This information may be temporarily stored on our servers for retrieval purposes for a period not to exceed thirty (30) days.

Log Data

Our website collects Log Data from its users.  Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used for analytical purposes only, and is not stored or distributed for any reason.


Service Providers

We employ third-party companies to provide specific services to our site as follows:

  • T-Tech for online payment services
  • Tokay Software for Backflow Testing database services

Use of these services requires the user to be redirected to a separate website, hosted by the company in question.

These third parties have access only to the personal information provided by the user while accessing the hosted portal for the particular service. CMD’s third-party vendors are responsible for the maintenance and handling of private data on behalf of the District, and are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Last updated 9/12018 @ 12:55 PM.