Beginning January 2018, Chester Metropolitan District will extend the payment period for all billing cycles. Customers will now have fifteen (15) days from the Bill Date to pay their bills before being assessed a penalty. Customers will also have an additional ten (10) days to make payment before their services become eligible for disconnection. This decision was approved by CMD’s Board of Commissioners at the December 2017 Commission Meeting.
Other adjustments to our Customer Service practices are also under review, and will be announced as approved by our Board of Commissioners. As always, comments and suggestions on how we may better serve our community are always welcomed and appreciated.